Our team is not there to just find problems; we are there to identify areas of opportunity. Some ministries have very complex operations needing Donor Management, POS, web and terminal solutions. Many have assumed each requires a different merchant account. Not so. Costs can always be reduced by combining accounts and the resulting statement is easy to reconcile at month end.
Some ministries have simple operations and feel their size may not qualify them for the best rates. We can put that problem to rest. Cost reductions are always part of the solution for our customers regardless of size. In fact many times the small ministry benefits the greatest through cost reductions. Each penny is important to carrying out the work and cost reductions in receiving donations are like adding new donors with out the expense.
Another area of opportunity that is often overlooked is that of the actual account set up and pricing strategy of the bank handling the settlement. Simple oversight on account setup always results in unwarranted higher discount rates. And if the bank is using a three tier pricing or Billback strategy you are assured of paying too much.
Job one of our team of payment professionals is to fully explain the reasoning behind our recommendations. Including both cost reductions and efficiencies in operations.