Thank you for shopping with us. We are committed to providing high-quality check
scanners. If you are not completely satisfied with your purchase, please review our
refund policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the product must: 

• Be in its original condition, free from damage or excessive wear.
• include all original packaging, accessories, cables, manuals and documentation
• Not have been modified, misused, or damaged due to improper handling.

Products returned with missing components or signs of misuse may be subject to a
restocking fee or may not qualify for a refund.

Non-Returnable Items

The following items are generally not eligible for return or refund:

• Software licenses that have been activated or downloaded.
• Customized or special-order products.
• Clearance or final sale items, unless required by applicable law.

Refunds

Once your returned item is received and inspected, we will notify you of the status of
your refund.

If approved:

• Refunds will be issued to the original payment method.
• Please allow 5–10 business days for the refund to be processed after approval.
  Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error or a
defective product.

Defective or Damaged Products

If your check scanner arrives damaged, defective, or incorrect, please contact us within
7 days of delivery. We may request photographs or additional information to help
process your claim.

If the product is confirmed to be defective or shipped in error, we will provide a
replacement, repair, or full refund, including applicable shipping costs.

Exchanges

We will gladly exchange products for the same model if they are defective or damaged
upon arrival, subject to product availability.

Return Shipping

Unless the return is due to a defective product or our error, customers are responsible
for return shipping costs. We recommend using a trackable shipping service, as we are
not responsible for returns lost or damaged in transit.

Order Cancellations

Orders may be canceled prior to shipment. Once an order has shipped, it must follow
the standard return process outlined in this policy.

Contact Us

If you have questions about this Refund Policy or need assistance with a return, please
contact us:

Email: support@paperlesstrans.com

Phone: 877-869-7115

Business Hours: 8:30-5:00 CST, Monday-Friday

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We reserve the right to update or modify this Refund Policy at any time. Any changes
will be posted on this page with an updated effective date.

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